[djaco]

Actually, VoIP providers are regulated by the FCC. In fact, a few months ago (in May I believe) the FCC issued a requirement that all VoIP providers incorporate E911 (enhanced 911) service into their networks. All providers are working on this now, and Packet8 (the one I subscribe to) just announced that they will be E911 compliant next month. This means that when a VoIP user makes a 911 call it is routed to their LOCAL 911 operator. Also, it means that 911 operators will see the person's call back number and address. Of course, it is up to the user to keep this information current. As far as quality, that most likely depends on the provider you are using (You didn't mention who you used - is it a large, reputable company like Vonage or Packet8?) as well as the quality of your broadband connection and the quality of your broadband modem. A lot of things come into play when you talk about VoIP quality - it's not always the provider that has the problem. I have no problems with quality and absolutely love my VoIP. I will never go back to land line service.