[jeffrey]

Here's a bit of news: ING fires high maintenance customers. from an article at <A HREF="http://money.cnn.com/2005/10/02/pf/debt/internet_banking/index.htm">money.com</A>

<i>And if you're looking to have your hand held, online accounts are not for you. ING Direct, for instance, closes an average of 3 percent to 4 percent of accounts a month, when customers require too much personal service.

"We fire our customers is a colorful way of putting it," said ING Direct's Kuhlmann. "While the banking business says the customer is always right, we're online guys and you can only do business with us in a certain way."

He added that it just isn't cost effective to maintain high maintenance customers that need more personalized attention. </i>

So have you been fired from ING or know anyone who has?