Quote:
Originally Posted by noppenbd
I think the problem is that legacy carriers like United, AA, Delta, etc are not set up to compete with the low cost carriers (Southwest, Airtran, etc).
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I don't entirely agree. I see that all carriers have artificially kept fares down by cutting more and more services. No more in-flight food (unless you pay extra) and then being stuck eating with flimsy plasticware. Limited seating choices. Being herded like cattle on Southwest. Endless delays. Understaffing. Limited flights and total elimination of certain routes.
I'd much rather pay a higher price and get better service, a decent meal, friendly efficient staff, an orderly boarding process, etc.