I used a real estate agent when I bought my house, and he provided a valuable service to me. He showed me tons of houses during the 9 month period; most of the time the owners were not present, so the lock box was used. He also helped with documentation and worked with the escrow company to close the purchase. I do think, however, that the broker fees are too high. Perhaps, instead of a percentage of the sale price, the fee should be flat, since the work they do is the same whether I buy a a $300K house or a $1,000,000 house.
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