Quote:
Originally Posted by Scanner
Our office has called and verified benefits and is still quoted wrong by the $8.50/hour customer service rep. and the patient ends up with a bill.
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That's true, too. We've often called an insurance company and gotten incorrect information. Customer service at the insur. companies isn't any better than it is everywhere else. Call 3 times and ask the same question and you are likely to get 3 different answers.