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So you don't want to pay for all that time?
You know as a CPA I don't see what is wrong. Clients call us all the time. The ones who call ALL the time will get billed. If it's just a coupe of 5-minute calls, it's already worked in to the tax preparation charge. But as a whole, we bill hourly. IF you ask complex questions that we have to research, this is not a free service.
Likewise, if you are that upset, call and complain. He may remove the charges. IT never hurts to ask. IF you tell him you did not realize, he may remove the charges. & you will be more thoughtful of the time it takes when you do call. IF not, well, you can move on.
Likewise, if your return is so simple, why are you paying a CPA's higher rates? Just all things anyone should consider... I think a lot of people pay for CPAs that don't need to. Then they get upset at the rates. A lot of the time people are paying for a lot of expertise and experience that you do not need.
There's middle ground between H&R and CPA; something else to keep in mind...
But mostly I did want to say - if you are that upset - call and complain!
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I am wondering, just to throw a bit of controversey into the mix, if you called DisneySteve with a question about a lab test result or me with a question about an MRI result and we socked you with a bill for $240 after a couple of 5 minute phone calls, how would you feel?
I ask the question in earnest because I suppose I am jealous you can just bill people with little regulation or oversight in that regard.
I can tell you - our patients would have a total 100% meltdown. They'd come unglued.
Yet, it's funny - lawyers and accountants get away with padding their bills with little recourse or consumer pressure.