Thanks for the replies. After hours and numerous phone calls with sprint i finally got through to someone in the front office who actually cared, and apparently there were 2 accounts made in my name. He told me that happens sometimes and either the first collections agency didn't charge me for the full amount, hence a $40 difference from what I originally paid, or they didnt update the information accordingly. Either way he told me to dispute it with the credit bureaus. He even gave me the numbers to all three and told me to send them the statements that i have with RPM and ASNI ensuring proof of payment along with my dispute. He also told me if I want I can put a fraud alert on my credit report. I didnt even know this existed. Anyway, once again I appreciate the responses to the people on here who took the time out. My next question is how should i send this dispute? I found some websites with good sample letters, I will use them. How should I send the mail though? A regular envelope, one of them large yellow envelopes? Also I read somewhere that everything should be sent certified mail. Is this a pre-requistite for sending a dispute, or is it just that it would be better to send it out this way? On a more professional level.
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