On Star is a great service, no doubt with the service representative able to reach you but like mom-from-mo said, it has its limited use in some areas. I've fallen in love with AAA all over again especially with the unlimited mileage for towing, and an option to help someone else even if you're not driving. If you have a bluetooth enabled car, put AAA on voice recognition and make the call. It would work the same right? But, I do think On Star is a great service. I use my phone for navigation these days though so I wouldn't benefit from that part of the service.
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