[asmom]

I had a dispute with a hotel in Alabama about my bill and without going into detail, the hotel basically reneged on a promise that they made in writing. I tried to resolve it maturely by speaking with the hotel manager but he ignored me, my phone calls and my email. So I calmly wrote a summary of my dispute to the consumer affairs division of the state's attorney general. Within 5 days of me filling out the online form, the hotel called me to inform me they would be refunding me my money. No fuss, no muss, no cost to me. Every state has one, you should contact yours. Additionally, they now have a record of that company's unethical practices and if there are additional instances, they have the evidence to go after them.