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Old 10-17-2007, 09:45 AM
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I'm surprised nobody has suggested speaking with an attorney. If you have a lawyer who you use for family matters, give him/her a call. A letter from an attorney will usually get a business to back off from an unreasonable demand much quicker than a letter from a customer. I've gone that route more than once over the years for various reasons.

Sometimes, just the threat of legal action is enough, so you writing a letter to the dentist mentioning getting your attorney involved might not be a bad idea.
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