Quote:
Originally Posted by krayziebone33
I'm not trying to sound crass or disrespectful, but why do some people on this board still have ING accounts? There are so many other banks that offer way better interest rates than ING. What is it about them that keeps people signing up/maintaining accounts with them? I just don't get it. Is their website that much better than some of the others? Are their transfer times instantaneous? Is their customer service far-and-away better than the other online banks? Can someone shed some light?
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I think it's a combination of marketing, ease of use and complacency. ING is one of the oldest and best known online banking sites so people sign for up them without really knowing about the others out there. The $25 sign-up bonus probably plays a big part too. If someone is looking to get into high yield online savings accounts they're likely to ask a friend, who probably has an ING account, about them and when that friend says they can give them a $25 bonus for signing up, the deal's done. Once the account is set up, it's just a matter of complacency with not wanting, or knowing, to chase the best offers out there. Even if they do know about them, most don't feel it's worth their efforts for the extra 50 basis points difference in interest to open yet another account. That's my opinion anyway. And just as a disclaimer, that's somehow I got an account with them but have since switched to GMAC.