[m3racer]

Originally Posted by abbynormal

A friend sent me this thread and it's extremely helpful. I've been with ING for a couple years now, but their savings rate is now pretty disappointing.

I chose to test out FNBO Direct's offering and I signed up for an account with them a week or so back. My plan is to see how I like them with a limited deposit before I completely jump ship on ING. So far, my experience with FNBO has been poor, but I'll withhold final judgment until I've had a few months of experience with them.

To begin with, I accidentally entered the wrong username for a bank account I wanted to fund my new account with. FNBO just told me it was wrong and thus couldn't use it for initial electronic funding. No opportunity to correct the mistake. Next, I found it tricky to figure out how to setup online account access. Finally, I was unable to log into my account this morning and the website kept giving me an error that it was unable to verify my credentials. I assumed that meant I misspelled something or typed an incorrect answer to a question, but I came back 15 minutes later and logged right in.

Alas, not all was working correctly. Upon logging in, I received a message basically saying that their system was down. To make it even more exciting, the error message popup was raw HTML!

Since this morning, the message I get has changed. Now a "Technical Difficulties" page appears with the text "We are unable to validate the information you entered...."

I'll see how FNBO pans out over some time, but I have a sizable amount of money I'd like to put in a higher interest savings account and I'd be afraid to do that here with what I've seen so far.

-an

Yikes!!! I have yet to experience such problems...knock on wood.