[faielyne]

When AOL first came out, years ago, they sent us a free trial disk. I loved it! But when the free trial was over and I tried to cancel it. . . Wow! Talk about an impossible feat! They didn't have a number to call, the only one they had was for problems and they were trained to give you the run around. One call sent me to the "cancellation department" where I got a recording that stated they were very busy right now and to call again. Then it hung up on me! I could only cancel by writing a few different times, and by this time they had charged us for about three months. We weren't even active on the account!

So I hear now that they are better about such things and that I should give them another try. But to me, they had their chance and they proved themselves to be a rather sneaky company. So I stay away.