I don't have a hard and fast rule, but to save the service fee, err well my husband googles the problem and tries to figure it out himself.
With our washer last year, we discovered the drum was no longer connected (like it fell on the floor), and the parts to replace weren't available (major welding type stuff needed). So we got a new one. With our dryer he discovered the probable cause was an expensive route (bout 200) and chose to go new(400) for energy efficiency and 7 more years of no repair (7 seems to be the running time for newer models..if you have one older than 14 years you are prolly good for up to 30 total, if newer than 7, at least in our family 8 is the max)
In general I figure if the repairs will cost more than a new one in less than the time a new one will last, I want new. But that is not very environmental of me......but then again I have only had a crock pot-which was never replaced= and the aforementioned washer and dryer break on me.....)
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