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Originally Posted by bjl584
I just opened an account. I am not able to access it yet. The sales rep. told me that an email will be sent to me with login info within a day or two. Does this sound normal? It sounds ok to me, but I was just wondering the procedure that others have experienced. Thanks.
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I opened mine back in March of 2006. It took forever, it seemed - there are so many "security" features that it makes it seem like almost too much trouble. From what I remember, when I submitted my app, i received the email and was told my password would arrive in US MAIL. I received my welcome package a week later and my password about 10 days later. Then you have to set up a username, a new password, a security question, and another password (security "key") that is punched in on a virtual keyboard. If you accidentally forget your password, you have to call them and they send out yet another password in the US MAIL (meaning no account access for 2 weeks)