Comments on: No More Price Adjustments at Amazon.com

By: Can

Can — Wed, 04 Feb 2009 11:06:43 +0000

It just happened to me yesterday. After about 10 hours from my purchase, the price went $10 down. I was aware of their price policy so I’ve been watching it for a few weeks and it didn’t move even $1 up or down at the time. I’m going to think twice next time, too.

By: Steven DeBaun

Steven DeBaun — Tue, 23 Dec 2008 21:24:52 +0000

I agree with the article completely. I can understand not matching prices of other websites, but the policy of not matching their own website within 30 days of purchases make Amazon a very unattractive retailer in my opinion. Almost any reputable retailer of any size will match their own prices within 30 days of purchase. With the wild price fluctuations already evident on amazon’s site, this refusal to match their own prices makes shopping with them something like gambling.

By: mailia

mailia — Sat, 20 Dec 2008 06:43:25 +0000

I purchased an item here for $64.99 (U-Dance game) and within a few weeks it was only $20.00 that is $45.00 cheaper. I called they refused to budge. I was also hung up on a few times. I returned the item and brought the item from Wally world for $20.00 with .97 cent shipping. There are so many other stores with better return policies and great customer service. I will take my money elsewhere.

By: Deanna

Deanna — Tue, 09 Dec 2008 15:59:04 +0000

I do a lot of my holiday shopping on Amazon and throughout the year I shop with them occasionally. I never really noticed their crazy price fluctuations until this holiday season and I not happy. One of the more significant price changes I encountered was on a Playstation 3 game I ordered on Dec. 1st for $50.99. This morning I saw it on their website for $29.98. I immediately called them up to complain. The customer service rep told me they no longer offer price adjustments, but will do it for me just this once. I also complained to her about receiving someone else’s packing slip in my box when my package arrived yesterday. I used to think Amazon was so great, but now I’ve changed my mind. I’m not sure I will be ordering anything else from them in the future.

By: Betsy

Betsy — Wed, 26 Nov 2008 17:44:30 +0000

Can you return what you bought, and rebuy it at the discounted price? Assuming return shipping is less than you are “owed”, you will at least recoup some of your $$.

By: Ed

Ed — Wed, 26 Nov 2008 16:38:23 +0000

If you’re buying a expensive item like a camera and the price goes down significantly within 30 days, wouldnt it be wise to refund it and repurchase it at a lower price? That seems to be the case for me here. My camera has gone down 100 bucks since I purchased it a 1.5 weeks ago. So it’s worth it for me to ship it back even if I have to pay for shipping.

By: catmom

catmom — Tue, 18 Nov 2008 19:37:12 +0000

Thanks for the info. I don’t shop there much but I know a lot of people that do!

By: JLS

JLS — Thu, 13 Nov 2008 16:23:12 +0000

I have never had that problem. I guess it’s because I only buy in the “used” section. I then buy based upon price and condition.

By: Rob

Rob — Thu, 13 Nov 2008 12:57:11 +0000

I agree it does seem like a big business mistake to do away with this policy during these economic times, perhaps they saw Comcast raise their prices and figured hey if they can raise prices in these times why cant we do away with adjustments…. GREED will get either company nowhere with me, Im canceling comcast and will rethink my Amazon shopping.

By: shraz

shraz — Thu, 13 Nov 2008 09:18:59 +0000

Yup too bad but as long as they have Good Prices + Free Shipping + Tax Free, I am happy.