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Best Buy Return Policy

By , September 28th, 2015 | One Comment


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Best Buy is a great place to go to when you’re looking to buy electronics or office related goods. But returns aren’t simple. Best Buy has a many-layered return policy that consumers should spend some time looking at before making purchases. When making your purchases, speak with your sales associate about the return policy specific to the item that you’re purchasing so that you know what to expect before you even leave the store.

The best return is the one you don’t have to make. But, if you find yourself in the position of needing to return or exchange a recently purchased item, having a good grasp of a store’s return policy is key to a positive shopping experience. Feel okay with returning an item if it doesn’t work out. The store wants you to be happy.

First, let’s talk about the My Best Buy program. The My Best Buy program is a points accumulation program that also has some additional perks for its members. If you shop frequently at Best Buy, one of the My Best Buy program options may be something for you to consider.

You may want to join the My Best Buy program before you began making any major purchases at Best Buy. There are three different levels of participation. The first option begins with the My Best Buy option. This entitles participants to free shipping and regular return policy constraints.

The My Best Buy Elite level of the program offers a 30-day exchange and return window. It also offers a dedicated telephone number to assist members who need additional support. Please note that members do need to spend up to $1,500 to meet the requirements of their membership.

The My Best Buy Elite Plus program is similar to the Elite program with the following very important exceptions: customers have a 45-day return policy window, free expedited shipping, and the ability to earn points faster. If you’re a business person who purchases office equipment on a regular basis the My Best Buy Elite Plus points program may be the best option for business related purchases that you may make at Best Buy.

If you’re not a part of the My Best Buy points program, you’ll need to know the following information about how to return items with as little pain as possible. Like most big box stores, you need to have a receipt with you in order to experience a pain free return.

If you’ve lost your receipt then you will need to bring and show a photo ID during your transaction. Remember to bring the credit card that was used at the time of purchase. You may need to prep for your return by calling Best Buy to see what they need from you before you stop by.

By taking time to familiarize yourself with a store’s points program you may also discover some additional levels of savings and perks such as extended return periods.

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